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Quality Manager (230291) Black Belt, CQE, CQM / Machining, Extrusion, Stamping, Casting, Assembly, Welding, Fabrication, Heat Treat, Coating / ISO Internal Auditor 9001,14001, 45001, 19011

Manage IATF16949 Lab on site
• Reduced Customer Quality Incidents from 27 per month average to <1.
• Reduced customer PPM from over 2200 to 32.
• Reduced scrap 85%
since by developing systems and moving Quality verifications upstream
• Reduced PPM from 2,700 to 440 by re-structuring Quality Team and by increasing involvement on the shop floor at the point of production.
• Maintained and improved ISO 9001 certified system in all facilities
• Direct staff of Quality Engineers, Quality Technicians, and Inspection Department
• Audited new suppliers for basic Quality tools and systems and helped develop them when tools were missing
• 40% drop in customer failures in the first 9 months with company, with an additional 80% drop in the following 6 months
• Achieved Caterpillar Bronze Certification. Plant was performing at Caterpillar Silver level when left.
• Lead Process Improvement Initiatives
• Worked with Suppliers to resolve issues
• Reduced Long term Employee turnover by over 10%
• ISO 9001: 2000 Management Representative
• Achieved Caterpillar Supplier Certification for company
• Improved Quality PPM 75% while reducing Quality costs 40%
• Supervised a staff of a Quality Supervisor and 6 Quality Technicians
• Traveled to customer’s plants in four states to represent company on all business matters.
• Reduced Quality PPM with a Major Customer from 220,000+ to 187

• Machining Operations
• Hi Volume CNC Machining Operations
• Extrusion Operations
• Stamping Operations
• Assembly Operations
• Welding Operations
• Fabrications Operations
• Heat Treat Operations
• Packaging Assembly
• Coating / Painting Operations
• Electronics Manufacturing
• Extrusion Operations
• Printed Circuit Boards / PCB
• Working With Cast Parts
• Working With Powdered Metal Parts
• Working With Forged Parts
• Working with Chemical Processes

• Internal/External Quality Audits
• Tooling Quality
• Vendor Offsite Supplier Quality
• Supplier Validation / Qualification
• Quality Resident Engineering
• Using Quality Database Systems
• Process Control Quality Experience
• Creating SOP Training
• Quality Management Experience
• Shop Floor Process Quality
• Quality Training Experience
• Production Quality experience
• Total Quality Management
• Setting Up Quality Systems
• Component Design Review
• NPI
• Cold Starts
• ISIR Submissions
• Statistical Investigations
• Investigating Customer Complaints
• Documenting Initial Submissions
• Conducting Trial Fit / Function
• Using Control Plans
• Process Flow Diagrams
• Poka Yoke Assessments
• VAVE Projects
• Analyzing Production Limitations
• PFMEA
• Statistical Process Control (SPC)
• 5S / 6S
• 8D
• Troubleshooting Root Cause
• Implementing Corrective Actions
• ISO Standards
• ASTM Standards
• IATF16949/TS16949
• ISO Auditing
• Performing TS Audits
• Leading Kaizen Events
• Working With Lean Teams
• Performing Kanbans
• Implementing Continuous improvement
• Leading Six Sigma Teams
• Designing Process Improvement Trials
• Process Testing / Validation
• Product Reject / Defect Investigations
• Recommending Specification Revisions
• Reducing Scrap
• Reducing Manufacturing Cycle Time
• Improving Change Order Cycle Time
• Reducing WIP Inventory
• PPAP / APQP
• Gage R&R
• GD&T
• PPM Reduction
• De-bottlenecking Processes
• Non Destructive Testing NDT
• Metallography
• Metallurgy
• Heat Treatment
• X-ray
• Hardness Testing
• Liquid Penetrant Testing
• First Article Inspection FAI
• Delivering Cost Reductions
• Tracking Yield Metrics
• Tracking Defects Per Unit
• Sorting Suspect Parts
• Calibrating Equipment
• Directing Quality Techs
• Tracking Concessions / Deviations
• Toyota Production Systems

• Associate Arts Degree / Illinois Valley Community College, Oglesby, IL
• Quality Engineer Certificate / John Deere, Dubuque, IA
• 6 Sigma Deployment Champion Workshop / Caterpillar University, Peoria, IL
• 6 Sigma Black Belt DMAIC (Audited as deployment champion) Caterpillar University, Peoria, IL
• CQM Certified Quality Manager (ASQ) Blackhawk College, East Moline, IL
• CQE Certified Quality Engineer (ASQ) Illinois Central College, East Peoria, IL
• Certificate in Total Quality Management / Illinois Central College, East Peoria, IL
• Certificate in Statistical Process Control / Illinois Central College, East Peoria, IL
• Human Resource Certificate / Employer’s Association, Peoria, IL / Blackhawk College, East Moline, IL
• ISO: 9001:2015 Internal Auditor Training / ABS-QE
• ISO 14001:2015 Internal Auditor Training / ABS-QE
• ISO45001: 2018 Internal Auditor Training / ABS-QE
• ISO19011: 2018 Internal Auditor Training / ABS-QE