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Quality Manager (290753) Bachelors / Oil-Gas, PET Packaging, Beverage, Safety Quality Testing Lab, Calibration Lab / North Houston

07.09.2025

Seasoned Quality and Laboratory Operations Leader with over a decade of hands-on success across oil & gas, food safety, packaging, and calibration industries. She has launched, scaled, and accredited quality labs from scratch and consistently delivered exceptional audit outcomes, team leadership, and continuous improvement in compliance-heavy environments.

She thrives in cross-functional teams and ensures quality is embedded from R&D through production. She has a Bachelor’s degree and multiple industry Certifications. She is a proven Quality Leader who brings immediate credibility and structure to any organization needing regulatory strength, lab turnaround, or continuous improvement. If your team is facing audit prep challenges, compliance risk, or process inconsistency, she’s your answer.  Act fast—she won’t be available long.

  • Accreditation & Regulatory Expertise:
    • ISO/IEC 17025:2017, Z-540-1, AOAC Food & Pharma Testing, FDA LAAF
    • Certified Qualtrax & Ideagen eQMS Administrator
  • Lab Startup & Operational Buildout:
    • Directed facility selection, buildout, and accreditation of multiple laboratories
    • Delivered on-time, under-budget relocations and maintained business continuity
  • Leadership & Team Development:
    • Built and led high-performing quality and calibration teams (5+ direct reports)
    • Delivered stress-free audit readiness and quality training programs
  • Root Cause & Continuous Improvement:
    • Expertise in RCA, CAPA, Kaizen, 6S, SPC, and Gage R&R
    • Reduced scrap, optimized processes, and drove cost savings

Industry Diversity & Technical Range:

  • Oil & Gas R&D, PET Packaging (Coca-Cola supplier), Food Safety Labs, Calibration Labs
  • Skilled in DOE, process testing/validation, supplier quality, and customer complaint resolution
  • 3 yrs of oil and gas- research and development
  • 3 yrs food packaging manufacturing (PET bottles)- Quality management
  • 5 yrs food safety testing lab- Quality and Business Management
  • 5 yrs calibration lab (temperature, volume, rotational speed)- Quality Management
  • Method Validation and Verification Studies
  • Non-Conformances/ Corrective Action Plans
  • ISO/ IEC 17025:2017 (Encompasses ISO 9001 Requirements)
  • Chemistry and Microbiological Method Knowledge
  • Hazard Analysis Critical Control Points (HACCP)
  • FSSC 22000 – Food Safety System Certification
  • QMS – Quality Management System
  • Hands-on Quality Lab Experience
  • Managing the Quality Lab
  • Calibration Lab
  • ISO Standards
  • API Standards
  • ASTM Standards
  • ISO 9000
  • Managing Quality Teams – 5
  • Leading Kaizen Events
  • Working With Lean Teams
  • Leading Six Sigma Teams
  • Change Management
  • Coordinating Lab Activities
  • Calibrating Equipment
  • Optical Comparator
  • Environmental Chamber
  • Load Testing
  • Troubleshooting QC Lab Equipment
  • Technical Writing
  • Gage R&R
  • ISO Auditing
  • Troubleshooting Root Cause
  • Implementing Corrective Actions
  • Implementing Continuous improvement
  • Reducing Scrap
  • Optimizing Manufacturing Processes
  • Vendor Offsite Supplier Quality
  • Supplier Validation / Qualification
  • Audit/ Assessments
  • Quality Training Experience
  • Directing Quality Techs
  • Tracking Concessions / Deviations
  • Recommending Specification Revisions
  • Using Quality Database Systems
  • Data Analysis
  • Process Control Quality Experience
  • Risk Assessment and Mitigation
  • Performing Internal / External Quality system audits
  • Total Quality Management
  • Setting Up Quality Systems from Scratch
  • Investigating Customer Complaints
  • Process Flow Diagrams
  • Statistical Process Control (SPC)
  • DOE Design of Experiments
  • 5S / 6S
  • Ishikawa Diagrams
  • Establishing Cpk for Process
  • New Process Development
  • Designing Process Improvement Trials
  • Packaging Validation
  • Generating Process Control Charts
  • Process Testing / Validation
  • Working with R&D
  • Delivering Cost Reductions
  • LIMS Laboratory Information Management Software
  • AVID (AVBIS 3000P)
  • SQC/SPC Package Software
  • QMS Software Qualtrax, Ideagen, Qlutch
  • Document (SOP) Creation and Control

TECHNICAL TOOLS & SYSTEMS

  • LIMS (Laboratory Information Management Software)
  • AVID (AVBIS 3000P), SQC/SPC packages
  • QMS Software: Qualtrax, Ideagen, Qlutch
  • Document Control / SOP Authoring

CERTIFICATIONS & RECOGNITION

  • 2024 A2LA Annual Conference Speaker: “Developing an eQMS and First Assessment Prep”
  • 2025 A2LA Annual Conference Speaker: “Stress-free Assessments: Tips and Tools”
  • ISO/IEC 17025 & AOAC certified auditor and quality systems leader

WHAT SETS MADISON APART

Industry Pain PointMadison Crawford’s Advantage
Lack of ISO/Regulatory Compliance ReadinessLed ISO 17025:2017, AOAC, Z-540-1, FDA LAAF quality systems from scratch
Struggles with Lab Setup, Accreditation & AuditsBuilt & accredited labs end-to-end; two successful site launches with zero service loss
Inconsistent Quality Systems & SOP DocumentationDocument control expert (Qualtrax, Ideagen); authored compliant SOPs, audit-ready procedures
Weak Root Cause Analysis & Corrective ActionsHands-on with RCA, Ishikawa, DOE, SPC; delivered scrap and cost reduction via corrective actions
Vendor Quality & Supplier Qualification GapsManaged supplier audits, validation, and vendor quality for food and pharma environments

Education
• Bachelor of Science: Forensic Chemistry Sam Houston State University I Huntsville, TX

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