Quality Manager (288456) CQA, CQI / Automotive, Electronics, Heavy Equipment, Injection Molding, Coating, Welding / Will Relo

Battle-tested Quality Manager with over 13 years of real-world experience in multi-industry manufacturing environments—automotive, food, heavy equipment, Tier 1 plastics, welding, and more. She is not a theorist. She’s a doer, a builder, and a problem-solving tactician who’s saved brands from recalls, driven defects into the ground, and stood up entire quality systems across 13 divisions.

If you’re fighting defects, drowning in PPAP paperwork, or wondering why your ISO auditor looks like they just walked out of a horror movie, Shis is your solution. She is not your average Quality Manager. She’s a CQI/IRCA Certified ISO 9001:2015 Lead Auditor with years of surgical precision in manufacturing quality systems.. Bottom line: She doesn’t manage quality. She engineers it, scales it, and drives it like a Six Sigma Tesla on overdrive. She’s sharp, strategic, and ready to roll.

• Root Cause Assassin – Reduced customer defects by 60% at Derby Supply Chain through pure data-driven Kaizen firepower.
• Cold Starts? She’s the spark. Built quality systems from the ground up across 13 divisions—lab, floor, supplier side—you want it standardized, she’s already written the SOP.
• Saved Volkswagen from a seat structure recall—personally ID’d a critical weld flaw. Translation: she didn’t just find the needle in the haystack—she welded the haystack shut.
• Quality Data Ninja – She runs Minitab, manages QT9, deploys SPC like it’s second nature, and keeps Cpk tighter than your budget.
• FDA-Ready? Been there. Built that. Passed inspections with flying colors at Danos Re-Pack and got Derby FDA registered.
• Lab Experience? Faro Arms. Torque Testers. Etch Weld Analysis. This is hands-on, not just clipboard quality.
• She’s launched, audited, trained, certified, and de-bottlenecked more systems than most quality teams touch in a decade.
• Saved Volkswagen from a major recall by catching a critical weld issue—root cause analysis at its finest.
• Launched FDA-compliant operations for Danos Re-Pack, getting Derby registered and inspection-ready.
• Implemented 5S for GE Logistics, creating operational discipline that won future contracts.
• Drove ISO audit performance across 6 divisions with zero findings for four consecutive years.
• Weld quality watchdog at John Deere—cut spatter defects to zero after one year of continuous improvement initiatives.
• Supplier quality tactician—hands-on experience auditing Tier 2 suppliers, conducting weld tests, PPAP validation, and compliance checks.

Strength Detail
• Leadership in Quality Led quality across 13 manufacturing divisions; trained internal audit teams; supported quality on 3 shifts.
• Data-Driven Excellence Reduced defects by 60% through root cause analysis, Kaizen events, and corrective actions.
• Regulatory & Standards Mastery Passed ISO 9001 audits 4 years straight with zero findings. FDA compliance? Done it. TS audits? Crushed them.
• Launch Success Played critical roles in new product and facility launches—including Volkswagen Atlas, John Deere, and Danos Re-Pack.
• Tech-Savvy & Tool-Ready Power user of Minitab, Power BI, SAP, LIMS, and quality platforms like QT9. Skilled in SPC, FMEA, PPAP, GD&T, and more.
• Audit Assassin Certified Lead Auditor. Built internal audit programs from scratch. Can walk into any plant and uncover gaps fast.

• QMS – Quality Management System
• Hands-on Quality Lab Experience
• Managing the Quality Lab
• Managing Quality Teams
• Leading Kaizen Events
• Working With Lean Teams
• Change Management
• Calibrating Equipment
• Portable CMM Machine
• Faro Arms
• Torque Tester
• Cut/Etch Weld Testing
• Corrosion Testing
• Troubleshooting QC Lab Equipment
• Gage R&R
• GD&T
• Troubleshooting Root Cause
• Implementing Corrective Actions
• Implementing Continuous improvement
• Reducing Scrap
• Optimizing Manufacturing Processes
• De-bottlenecking Processes
• PPM Reduction
• Reducing Manufacturing Cycle Time
• Vendor Offsite Supplier Quality
• Supplier Validation / Qualification
• Quality Training Experience
• Production Quality experience
• Directing Quality Techs
• Tracking Concessions / Deviations
• New production line startup
• Recommending Specification Revisions
• Reducing WIP Inventory
• Performing TS Audits
• Creating SOP Training
• First Article Inspection FAI
• Quality Engineering
• Tooling Quality
• Using Quality Database Systems
• Process Control Quality Experience
• Internal / External Quality audits
• Total Quality Management (TQM)
• Setting Up Quality Systems From Scratch
• Component Design Review
• ISIR Submissions
• Statistical Investigations
• Investigating Customer Complaints
• Documenting Initial Submissions
• Conducting Trial Fit / Function
• Using Control Plans
• Process Flow Diagrams
• Pareto Charts
• Poka Yoke Assessments
• Analyzing Production Limitations
• DFMEA / PFMEA
• Statistical Process Control (SPC)
• 5S / 6S
• 8D
• Ishikawa Diagrams
• Establishing Cpk For Process
• New Process Development
• Packaging Validation
• Process Analysis
• Generating Process Control Charts
• Using Product Reject / Defect Investigations
• Delivering Cost Reductions
• Sorting Suspect Parts
• NADCAP
• PPAP
• APQP
• Minitab Software
• ERP Software
• LIMS Laboratory Information Management Software
• SQC/SPC Package Software
• OEM Mfg. / Tier 1 Mfg.
• Plastics Mfg. Operations
• Coating / Painting Mfg. Operations
• Electronics Mfg. Operations
• Food Mfg. Operations
• Machining Operations
• Forging Operations
• Stamping Operations
• Welding Operations
• Casting Operations
• Assembly Operations
• Packaging Assembly
• Injection Molding Operations
• Metal Finishing Operations

Education

• Business Management, 2016 / Carl Sandburg College – Galesburg, IL
• CQA Certified Quality Auditor
• Certificate: Whirlpool AIAG Core Tools / APQP, 2015 Plexus International – Benton Harbor, MI
• Farnsworth-Munsell 100 Hue Certification 2021 Mercedes Benz/Grammer – Tupelo, MS
• CQI/IRCA ISO 9001 Lead Auditor Certification SGS Academy 2024 – 2029

Activities and Honors

• Illinois Girls State
• Lead ISO9001 Internal Auditor – Derby Supply Chain
• Solutions Phi Theta Kappa Honorary Society
• SQE – Volkswagen Atlas Launch Team – Chattanooga Seating Systems / MAGNA
• ISO9001 Internal Auditor – John Deere Harvester
• WIO – Women in Operations John Deere Harvester
• Commercial Vehicle Relocation Launch – Tupelo, MS to Delphos, OH – Grammer
• Lead ISO9001 Auditor – Derby Holdings
• Danos Seasoning Re-Pack Launch – Derby Holdings, Louisville, KY