HR Director (248359) Masters, SHRM / KS, MO, GA, I, SC, PA, TX, NV, NY, CA, UT, Canada, Columbia / 10-12 HR professionals, 2500 employees / Kansas City Area
Kansas City HR Leader with 20+ years of progressive experience in human resources management, performance management, and leave administration. She has a Masters degree and is a member of SHRM. She has provided HR support 2,500+ employees stationed in Canada, Columbia, and 7+ US locations. Managed 10-12 HR professionals in multiple state and county locations. She is astute with employment laws to ensure adherence and talent management techniques to strengthen employee relations. She is knowledgeable with benefit rollout and administration, operational management, staffing, and recruitment and retention strategy. She is a skilled and confident communicator.
This HR Game Changer has just become available in the Kansas City Market. She is interested in exploring new HR Leadership roles in the area. She is skilled in all aspects of Human Resources and her resume reflects a track record of building strong teams that will move the ball forward toward your organizational goals. Don’t delay as this caliber of talent won’t be available for long! Her impressive experience includes:
• Provided HR Support in Kansas, Missouri, Georgia, Illinois, South Carolina, Pennsylvania, Texas, Nevada, New York, California, Utah
• Provided hands-on human resources support to 2,500+ employees stationed in Canada, Columbia, and 7+ US locations.
• Developed and implemented a formal auditing process and formed a team to audit employee work quality and performance to determine inefficiencies and deliver solutions that drove improvements in effectiveness and compliance.
• Created and implemented yearly succession plans and employee profile reviews for senior leadership.
• Saved $2M in company resources by transitioning work from the US to Columbia for efficiency and profitability.
• Reduced attrition rate by 10% by executing keen investigations with the formal attendance reviews consolidated team.
• Lessened risks of inconsistent practices and unwarranted terminations by implementing formal HR policies and consolidating a team responsible for records documentation for management to review.
• Aligned HR strategy with business strategy, partnering with senior leadership to drive organizational success and achieve business objectives.
• Implemented talent acquisition initiatives resulting in a 20% increase in successful hires for the company.
• Oversaw the documentation of all HR Processes, and Employee handbook ensuring compliance with local labor laws and industry best practices.
• Provided oversight to (ERGs), ensuring alignment with the overall diversity, equity, inclusion, and belonging (DBIE) strategy.
• Conducted various employee meetings and training sessions, including benefits, performance management, and communication meetings, in collaboration with HR Centers of Excellence (COEs).
• Analyzed trends and metrics in partnership with the HR group to develop effective solutions, programs, and policies.
• Spearheaded the management of both domestic and international leave management contact center operations (ADA, FMLA, Personal leaves, STD & LTD disability leaves) driving improvements in end-to-end processes and programs.
• Demonstrated strong people management skills by effectively leading and developing a diverse HR team.
• Achieved a 60% increase in team performance and SLA compliance for 11 months, from February to December 2022, through hands-on and directional leadership.
• Successfully recruited and hired over 100 employees within 2-3 months, leveraging extensive HR background and strategic organizational planning.
• Managed 10-12 HR professionals in multiple state and county locations providing strategic guidance to various business sectors
• Led succession planning initiatives to ensure business success as the organization scales.
• Coordinated compensation and benefits plans for 2,500+ internal employees, ensuring compliance with employment laws and UPS programs such as FMLA and ADA.
• Leading HR Professionals
• Supporting Multiple Sites
• Working With Recruiting Firms
• Working with Staffing Firms
• Providing International HR Support
• Applicant Tracking Systems
• Phone Screens / Interviews
• Talent Acquisition
• Hiring Remote Workers
• Employee Onboarding Automation
• Employment paperwork / records for new hires.
• Employment Testing Tools
• Performing Exit interviews
• Salary Benchmarking
• Designing Bonus Programs
• Acquisition / Merger Integration
• Implementing Significant Change
• Executing Hiring Strategy
• Workforce Planning
• Coordinating / Providing Training and Development
• Reducing Turnover
• Handling Disciplinary Actions
• Dispute Resolution
• Staff Retention Programs
• Handling Disciplinary Actions
• Monitoring / Reducing Department Costs
• Organization Development
• Standardizing HR Processes
• Ensuring Policy Compliance
• Federal / State Regulation Compliance
• Title VII Compliance
• Ensuring OSHA Compliance
• Ensuring Labor Law Compliance
• California Employment Law Compliance
• LOA Programs
• HIPPA
• NLRA
• Managing FMLA
• Rewards and Recognition Programs
• Active Succession Planning
• Developing Performance Plans
• Company Policy Development
• Active Community Relations
• General Manufacturing
• Mining Operations
• Transportation
• Warehousing / Distribution
Education and Professional Development
• Master of Arts in Counseling Psychology University of Missouri-Kansas City
• Bachelor of Arts in Psychology University of Missouri-Kansas City
Technical Skills
Workday | Service Now | Microsoft Office Suite (Word, Excel, PowerPoint) | Human Resource Information System/ HRIS | Taleo
| HireRight
Professional Affiliation
Member, SHRM Professional Membership